Returns & Exchanges
We want you to love your purchase! If you're not completely satisfied, we're here to help. Below are answers to our most frequently asked questions about returns and exchanges.
Return Policy
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.
How do I start a return?
Contact our customer service team with your order number and the items you'd like to return. We'll provide you with a return authorization and instructions.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method.
Exchanges
Can I exchange an item for a different size or color?
Yes! We're happy to exchange items for a different size or color, subject to availability. Contact us to arrange an exchange.
How long do exchanges take?
Once we receive your returned item, we'll ship your exchange within 2-3 business days.
What if the item I want to exchange for is out of stock?
If your preferred size or color is unavailable, we can offer you a refund or store credit to use on a different item.
Special Cases
Can I return sale items?
Yes, sale items can be returned following our standard return policy. All sales are final on items marked as final sale.
What if my item arrived damaged or defective?
We're so sorry! Please contact us immediately with photos of the damage. We'll arrange a free return and send you a replacement or full refund.
Do you offer free returns?
We offer free returns on defective items or if we made an error. Standard returns require the customer to cover return shipping.
Still have questions? Contact us and we'll be happy to help!